What does an Operations Management Graduate scheme in the hospitality industry look like?
What does an Operations Management Graduate scheme in the hospitality industry look like?
Have you ever wondered what it takes to oversee the running’s of a number of multimillion-pound businesses? Well through our Area Manager Graduate Scheme this could be your reality! Our Area Manager Graduate Scheme (also known as an Operations Management Graduate Scheme) aims to fast track graduates to Area Managers, known internally as Retail Business Managers (RBM’s) within a couple of years.
Through our personally tailored graduate programme, you can get a complete picture of how our business fits and works together. From being guided through your first management role, to placements in our head office, and regular training courses, we’ll ensure you don’t miss out on any critical learning experiences.
Working for one of the UK’s most famous restaurant and pub brands, including All Bar One, Miller and Carter and Harvester means that there is never a dull moment! Although the work is challenging, we believe it is important for all of our graduates to have fun, feel valued, enjoy what they do and get rewarded and recognised along the way.
Sound like a bit of you? In this blog, we will uncover what it really means to be an Operations Manager Graduate from previous grads who have since cooker up a career here at M&B!
Lily Wilson, Operations Management Graduate, 2016
Employed at M&B for 12 years
What made you choose to apply for the M&B Operations Management Grad Scheme?
I was working at Toby Carvery at the time and had been since I was 17. I really enjoyed the hospitality industry and wanted to mix this with my Business Management degree. I was starting to apply for graduate schemes but felt they were not really ‘me’ until I found out that M&B offered one. I originally applied for the Marketing Graduate Scheme but during the recruitment process, was asked how I would feel about the Operations Graduate Scheme – it wasn’t something I had really thought of but was happy to move over on the basis that it was a challenging, yet rewarding role.
What was the best thing about the M&B Grad Scheme?
It was perfect as I could use my degree, my general day-to-day work and my love of the industry too. I loved seeing the job from all sides and never realised what was behind the running of a restaurant or a pub! I learned so much on every placement and genuinely never thought I would have come out of the scheme with the skills, knowledge and experience that I did.
How did your time on the M&B Grad Scheme shape your career?
During my time I met a variety of people in every role that affected/supported life on the frontline and having spent 5 years at Toby Carvery, it really made me see how I could also affect future team’s work & career. During my different placements, I got to see the detail of head office roles/support roles and from my past experience, it meant that now during my role, I am able to balance both sides and be the ‘middle man’ and the voice of our team running our sites.
What advice would you give a student considering joining M&B on the Operations Grad Scheme?
I would say it is very fun, rewarding scheme however it is challenging and does test you (but in a good way!). No day is the same as the next, both from a location side but also a task side and one that you will definitely not get bored of! If you want to learn everything around the hospitality industry, from finance, marketing and recruitment all the way to opening and running a restaurant on a busy Saturday night then this scheme is for you.
It’s a role that isn’t for the faint-hearted – you need to be able to keep up with the fast-paced environment, ever-changing guest’s expectations and able to juggle the world of pubs & restaurants from the other side.
What is your role within M&B now?
I am currently RBM for Miller & Carter looking after 10 restaurants ranging from Grantham, all the way down to Bedford. Within those restaurants, there are 400 team members working within the district that have the love for Miller & Carter and are all working together to move the brand forward and share the M&C experience for our guests.
Does the M&B Operations Management Graduate scheme sound like the perfect fit for you?
Applications for our 2023 Operations Management Grad Scheme open in January! For more information on the scheme including updates on when applications open and a look at our prospectus visit our dedicated Graduate Scheme page.
If you are tempted to apply, why not take a look at our graduate application tips… If you’re not quite ready to apply, see if we have a suitable role for you whilst you’re at university.
Receive articles like this
See what we're all about
We're shaping a workplace where everyone thrives. Explore the heart and soul of Mitchells & Butlers by checking out our guiding principles.
Some articles you might like
Teaser
GraduateContent Type
BlogPublish date
10/10/2024
Summary
Are you passionate about marketing and looking for an opportunity to kickstart your career in a dynamic and supportive environment? Mitchells & Butlers' Undergraduate and Graduate Marketing Sche
by
Rebecca Skeet
Teaser
GraduateContent Type
BlogPublish date
09/24/2024
Summary
What is an Operations Graduate Scheme? Looking to jumpstart your career in hospitality management? Our Operations Graduate Scheme, also known as our Area Management Grad Scheme, is the perfect l
by
Laura Kelly
Teaser
GraduateContent Type
BlogPublish date
09/20/2024
Summary
Have you ever thought about combining your passion for IT with a career in hospitality? You've probably enjoyed a meal at some of the nation's most loved brands including Toby Carvery, Miller and
by
Steph Bull
Teaser
GraduateContent Type
BlogPublish date
09/20/2024
Summary
For Grace Mulholland, the transition from a law degree to becoming an Area Manager at Stonehouse, a brand within Mitchells & Butlers (M&B), is a testament to the diverse opportunities available w
by
Katie Handy
Teaser
GraduateContent Type
BlogPublish date
08/28/2024
Summary
What is a Graduate Scheme? At Mitchells & Butlers, our Corporate Graduate Schemes are all about you and your growth. We have a great variety of schemes and each one is personally tailored to fit
by
Rebecca Skeet
Teaser
CultureContent Type
BlogPublish date
06/18/2024
Summary
To celebrate National Coming Out Day this year, we spoke to several people at M&B to hear about their experience, including Keith Meadows who works at The Hesketh Arms Pub & Restaurant. Keith is o
by
Rachel Weaver
Teaser
GeneralContent Type
BlogPublish date
02/28/2024
Summary
Welcome to your go-to guide for mastering hospitality interviews! Working in a pub, bar or restaurant is like no other job. It’s a whirlwind of excitement, human connection and showing guests a good t
by
Amandeep Chahal
Teaser
Company updateContent Type
BlogPublish date
07/04/2023
Summary
With M&B celebrating its 125th Anniversary this year, we want to shine a light on our people, they are what make M&B so special.Over the next few months, we will be sharing a selection of storie
by
Amber Tucker
Teaser
GeneralContent Type
BlogPublish date
05/25/2023
Summary
Looking for a summer job that's more than just a pay cheque? Consider a pub position. Immerse yourself in a vibrant atmosphere with like-minded people who appreciate good food and company! At Mitche
by
Jess Birch
Teaser
GraduateContent Type
BlogPublish date
04/24/2023
Summary
Have you recently finished studying at university and wondering what the next step in your career is? If you have a passion for food, drink and amazing customer service then a spot on our establ
by
Libby Cranwell
Jobs you might like...
We’re Sorry
We haven’t got any exact matches for your search at the moment, however try expanding your search location above or you might be interested in the following jobs…
Kitchen jobs Chef jobs Bar jobs Waiting jobs
Management jobs Head Office jobs
Graduate Schemes Apprenticeships Part-time jobs Work experience
Perks of the job...
Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. See what other tasty benefits we offer…
Fancy an
award winning apprenticeship
Ever thought about an apprenticeship? Fire up your career with one of our multi-award winning apprenticeship programmes which are designed to give you the skills to become a hospitality pro.