three m&B employees posing for a photo behind the bar
A year at M&B: 2024 wrap up

Teaser

Company update

Content Type

Blog

Publish date

12/19/2024

Summary

What a year 2024 has been at Mitchells & Butlers!  From welcoming new brands to achieving big sustainability wins, launching exciting concepts, and celebrating the amazing people that make it all

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Sophie Dawson

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Sophie Dawson

Sophie Dawson

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Sophie Dawson

waiting staff greeting guests at M&B - customer service in hospitality
Crafting memorable moments: The importance of customer service at M&B

Teaser

General

Content Type

Blog

Publish date

11/22/2024

Summary

In today's busy world of pubs and bars, it's not just about the drinks. What really sets a place apart is how well they treat their guests. At M&B, we believe that every interaction is an opportu

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Katie Handy

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Katie Handy

Katie Handy

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Katie Handy

image of mel
Building a better future: Our partnership with Social Bite

Teaser

Company update

Content Type

Blog

Publish date

10/31/2024

Summary

At Mitchells & Butlers, we believe that success isn't just measured by the number of guests we serve, but also by the positive impact we have on our community. That's why we are thrilled to annou

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Rebecca Skeet

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Rebecca Skeet

Rebecca Skeet

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Rebecca Skeet

duty manager talking to chef and wait staff at pub
What is a Duty Manager job?

Teaser

Management

Content Type

Blog

Publish date

07/11/2024

Summary

So, what's a Duty Manager job all about? As a Duty Manager, you’re at the heart of the action, ensuring guests have a fantastic experience and the team stays motivated and on point.  You’ll be st

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Sophie Russell

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Sophie Russell

Sophie Russell

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Sophie Russell

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