Bookings & Events Manager

Are you a Bookings & Events Manager seeking a fresh challenge? Do you have a passion to drive sales in restaurants and bars with true individuality that are in prominent locations within the city?  The location on where this role is based are flexible.  It will also be initially a 12 month maternity cover. 

WHAT WE CAN OFFER YOU...
Bonus potential
Pension scheme
Free Shares & Sharesave Scheme
Discounted food whilst working
33% discount in all Mitchells & Butlers businesses
Other flexible benefits including high-street discounts, bike to work scheme etc.

ABOUT THE ROLE & RESPONSIBILITIES...

As a BOOKINGS & EVENTS MANAGER, you will be responsible for the effective management and conversion of all incoming enquires and bookings (group, tables, hire, space) – using the booking and enquiry platforms within the venue.
• Have a proactive approach to increasing booking enquiries and conversion of private bookings, exclusive hire and day to day customer bookings - at a number of different venues. 
• The generation, creation and application where required of bespoke events
• The key point of contact for all booking enquiries
• Working to predefined Key Performance Indicators
• The generation of new events and activities via both corporate group enquiries and guest direct enquiries - channels that lead to incremental sales and profit for the venue
• The coordination and utilization of key dates in order to maximise revenue and exceed prior year and budget sales
• Selling all brand and venue specific products and packages to both new and existing customers and other pre-defined products/services
• To generate a network of corporate clients to maximise corporate hire and xmas bookings
• Selling and promoting all venue/s function space, room hire and under-utilized areas to drive new revenue streams

ESSENTIAL SKILLS
• Organised approach to balancing the need to be business facing and available for new contact to be made
• A proven track record in face-to-face sales and/or tele-sales and effective use of digital booking platforms
• Able to demonstrate knowledge of outreach/lead generating activity in previous work
• The ability to understand KPI’s and proactive lead generating.


Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.