Kiran shares his story of working in hospitality with autism
Kiran shares his story of working in hospitality with autism
At Mitchells and Butlers (M&B) we provide opportunities for anyone who is willing to work hard, have fun, and show their passion. Embracing the unique qualities of all our team members is what makes the M&B family so strong.
Kiran joined M&B 3 months ago as a Front of House team member and has already made a real impact on both his team and his guests. Kiran has Autism, which can present him with challenges however, this hasn’t held Kiran back. With the support of Alice his General Manger and the rest of his team, Kiran has grown in confidence in his role and is now flourishing. We spoke to them both to find out how Kiran’s uniqueness makes him such a valued member of their team and to get an honest insight into some of the challenges they have faced and conquered along the way.
Meet Kiran, Front of House Team Member
Why did you choose to work at M&B?
I have dined in a few M&B’s myself, so thought it would be a nice to work in one.
What do you enjoy most about your job?
Serving customers and earning tips.
Do you think M&B is a good place for people with Autism to work?
Yes, they are very open and inclusive.
How do your team and managers support you in your job?
By showing me the ropes and checking in to make sure I am ok.
Would you recommend a job at M&B to someone who also has Autism?
100%. I am very grateful to have been offered this role.
Meet Alice, General Manager
How have you adapted your management style to meet Kiran’s needs?
I have learnt that Kiran works well with clear and structured information, therefore when anything is new, I make sure that this is the approach I take. I take my time to make sure that I let him know what we are going to do and make sure that if he is unsure on something he can ask. I have also found that Kiran likes to be shown things the first time around, so I made sure that this has been introduced.
What steps have you taken to learn more about Kiran’s learning needs and how to support him?
Our central HR team sent me a useful link to a website on employing a team member with Autism that outlined what Autism is and what to expect. The website also gave me tips on how I can adapt my management style to suit Kiran.
We also have a long-term team member whose Grandson is Autistic, so on occasion I have spoken to her and she has made suggestions on how I can be supporting Kiran.
As a manager, what have you learnt from having Kiran as a team member?
I have learnt so much from Kiran, he has helped me develop my approach and management style. I learnt to be patient and understanding of different needs.
What makes Kiran such an amazing addition to your team and the M&B family?
Kiran is an amazing addition to The Boot, he is very keen to learn and has a fantastic attitude. Kiran always makes sure his teammates are happy. His smile and positive mindset makes you want to smile too. It’s a joy to have Kiran as part of my team.
HAVE YOU BEEN INSPIRED BY KIRAN’S STORY?
There's a place for everyone in our pubs, bars, and restaurants and that’s why we welcome team members from all different backgrounds. If you like the sound of the culture at M&B, and you’re looking for your next job where you can make a difference within an inclusive team, browse our available kitchen, bar and waiting jobs today.
Alternatively, sign up to job alerts so you’re the first to know about our latest opportunities.
Receive articles like this
Looking for more related content to feast on?
If you like what you're reading but you're hungry for more, we've got a little something for you.
Some articles you might like
Teaser
Bar and WaitingContent Type
BlogPublish date
11/06/2024
Summary
What is a part-time job?A part-time job is pretty much what it sounds like—a role where you work fewer hours than a full-time position. For anyone looking to earn some extra income, balance work
by
Sophie Dawson
Teaser
ManagementContent Type
BlogPublish date
11/06/2024
Summary
At Mitchells & Butlers, we pride ourselves on the growth and development opportunities we provide to our employees. We recently had the pleasure of speaking with Christian, General Manager of th
by
Rebecca Houseago
Teaser
GeneralContent Type
BlogPublish date
11/01/2024
Summary
Christmas is coming, and we can hear Santa's bells fast approaching. That's right, it's almost time to dust off the Christmas jumper and get the decorations out of the box. If you're not excited j
by
Rachel Weaver
Teaser
Company updateContent Type
BlogPublish date
10/31/2024
Summary
At Mitchells & Butlers, we believe that success isn't just measured by the number of guests we serve, but also by the positive impact we have on our community. That's why we are thrilled to annou
by
Rebecca Skeet
Teaser
GeneralContent Type
BlogPublish date
10/14/2024
Summary
A live-in job, you say? Right, well, before we go any further, let’s break down the basics: What is a live-in job? Simply put, it’s a job that includes live-in accommodation as part of the benefi
by
Rebecca Houseago
Teaser
Bar and WaitingContent Type
BlogPublish date
10/14/2024
Summary
Are you a natural leader, problem-solver, and passionate about working with people? Then a Shift Supervisor job could be a brilliant choice for you. A Shift Supervisor—sometimes called a Shift Ma
by
Rebecca Skeet
Teaser
Bar and WaitingContent Type
BlogPublish date
10/07/2024
Summary
So, the job search is on. Many people dread the process and see it as a race to the finish line where they’ll receive the prize of a job. While that should be your ultimate goal, there’s no sens
by
Sue Bayley
Teaser
CultureContent Type
BlogPublish date
10/02/2024
Summary
Mulled wine and pigs in blankets season is upon us, and we're ramping up for a busy time of year. Our hospitality teams work hard all year round, but in December they make experiences extra special
by
Amandeep Chahal
Teaser
GeneralContent Type
BlogPublish date
09/30/2024
Summary
At Mitchells & Butlers, we understand that life is full of exciting changes, especially for our team members heading off to university. Balancing an academic journey with part-time work can be ch
by
Rebecca Houseago
Teaser
GeneralContent Type
BlogPublish date
09/24/2024
Summary
What are transferable skills? So first things first, transferable skills are the abilities you pick up along the way. Whether that be in a previous job, industry, at school or university, these s
by
Rebecca Skeet
Jobs you might like...
Salary
Up to £11.94 per hour plus tips
Location
Gate, Chorleywood, WD3 5SQ
Departments
Bar Staff
Hours
Full Time
Vacancy Type
Other role
Brand
Premium Country Pubs
Location
Chorleywood
Description
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Head Bartender
Reference
2325319
Expiry Date
01/01/0001
Salary
Competitive Salary plus tips
Location
The Bell, The Bell End, DY9 9XU
Departments
Chef
Hours
Full Time
Vacancy Type
Other role
Brand
Premium Country Pubs
Location
The Bell End
Description
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Junior Sous C
Reference
2337122
Expiry Date
01/01/0001
Salary
Competitive Salary plus tips
Location
The Bell, The Bell End, DY9 9XU
Departments
Bar Staff
Hours
Part Time
Vacancy Type
Other role
Brand
Premium Country Pubs
Location
The Bell End
Description
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Part Time Bar
Reference
2325785
Expiry Date
01/01/0001
Perks of the job...
Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. See what other tasty benefits we offer…
Fancy an
award winning apprenticeship
Ever thought about an apprenticeship? Fire up your career with one of our multi-award winning apprenticeship programmes which are designed to give you the skills to become a hospitality pro.